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AIG CONSULTANTS, INC. AND BECHTEL/PARSONS BRINCKERHOFF WIN THE 2004 ARTHUR QUERN QUALITY AWARD
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SAN DIEGO--April 20, 2004-- AIG Consultants, Inc. (AIGC), a member company of American International Group, Inc. (AIG), and Bechtel/Parsons Brinckerhoff (BPB), a joint venture serving as the program management consultant for the Boston Central Artery and Tunnel (CAT) Project, were awarded the 2004 Arthur Quern Quality Award. Presented at the annual Risk and Insurance Management Society (RIMS) conference in San Diego, CA, the AIG Consultants Safety Division and BPB received the award for the joint development and implementation of an Electronic Accountability System (EAS) designed for personnel tracking during the CAT Project.

The Arthur Quern Quality Award recognizes significant contributions within the field of risk management that raise the quality of products, processes, programs, systems and services. The Award acknowledges current activities and programs that demonstrate sustainable and measurable results through an innovative quality improvement process.

The Electronic Accountability System, a component of the overall CAT Project safety plan, was created for use in case of an emergency or evacuation during tunnel construction. Traditional systems used in the construction and risk management industries were not adequate for the scope of the CAT project, which included over 100 access and egress points into and out of the construction site. The unique EAS was designed to ensure that rescue agencies could quickly determine if workers were left behind in the event of an incident that required the evacuation of tunnel work areas.

"Receiving the Arthur Quern Quality Award is a great honor," said John Carey, President of AIG Consultants. "The fact that the AIGC Construction Risk Management staff and the program management consultants at BPB were able to provide an environment of unsurpassed safety for both workers and the public demonstrates that strong cross-industry collaborations can not only be developed, but can also be successful at creating mutually beneficial solutions."

This is the second time AIG has received the Arthur Quern Quality Award. In 2002, AIG's Performance Management Group was awarded the Quern for creating a quality initiative to improve the timeliness and accuracy of policy issuance.

AIG Consultants, Inc. (AIGC) is the loss control service provider for the member companies of American International Group, Inc. (AIG). AIG Consultants, Inc., an ISO9001 certified company, provides Environmental, Healthcare, Safety, Property and Crisis Management services to customers worldwide with cost-effective, professional and measurable methods of reducing loss and improving their competitive business position.

American International Group, Inc. (AIG) is the world's leading international insurance and financial services organization, with operations in more than 130 countries and jurisdictions. AIG member companies serve commercial, institutional and individual customers through the most extensive worldwide property-casualty and life insurance networks of any insurer. In the United States, AIG companies are the largest underwriters of commercial and industrial insurance and AIG American General is a top-ranked life insurer. AIG's global businesses also include financial services, retirement services and asset management. AIG's financial services businesses include aircraft leasing, financial products, trading and market making. AIG's growing global consumer finance business is led in the United States by American General Finance. AIG also has one of the largest U.S. retirement services businesses through AIG SunAmerica and AIG VALIC, and is a leader in asset management for the individual and institutional markets, with specialized investment management capabilities in equities, fixed income, alternative investments and real estate. AIG's common stock is listed on the New York Stock Exchange, as well as the stock exchanges in London, Paris, Switzerland and Tokyo.

The Risk and Insurance Management Society, Inc. (RIMS) is a not-for-profit organization dedicated to advancing the practice of risk management, a professional discipline that protects physical, financial and human resources. Founded in 1950, RIMS represents nearly 4,000 industrial, service, nonprofit, charitable and governmental entities. The Society serves 8,800 risk management professionals around the world.


    CONTACT: AIG
             Andrew Silver, 212-770-3141

    SOURCE: AIG