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NEW YORK, Nov 3, 2003 -- AIG Claim Services, Inc.(R) (AIGCS), a member company of American International Group, Inc. (AIG), today announced the launch of IntelliRisk WirelessSM, an extension of IntelliRisk NetSource(R), AIGCS' online risk management information system. IntelliRisk Wireless enables customers to monitor claims status in real-time from handheld devices, web-enabled cell phones and personal digital assistants (PDAs).

All AIG member company insureds who currently subscribe to the IntelliRisk NetSource Risk Management Package can access IntelliRisk Wireless free for the remainder of 2003 by visiting www.intelliriskwireless.com with their preferred wireless device and logging in with a current ID and password.

Features available through IntelliRisk Wireless include detailed claims information, adjuster activity notes, automated alerts that notify users via email, cell phone or pager when a key claim event occurs and a "quick search" function by various elements, including date(s) of loss.

"The advantage of IntelliRisk Wireless is that it allows risk managers to stay connected anytime, anywhere," said Alan Louison, Vice President, IntelliRisk e-Services/RMIS, AIGCS. "We developed this offering with the help of the IntelliRisk(R) Customer Advisory Board, so we designed the functionality inherent in IntelliRisk Wireless to meet the needs of risk management professionals to help them manage the claims process more effectively."

Beta-tested throughout the summer of 2003 by IntelliRisk Customer Advisory Board members in industry sectors such as property management, security services, retail and communications, IntelliRisk Wireless is now available nationwide. For more information, please visit www.AIGCS.com or call 1-800-767-2524.

AIG is the world's leading international insurance and financial services organization, with operations in approximately 130 countries and jurisdictions. AIG member companies serve commercial, institutional and individual customers through the most extensive worldwide property-casualty and life insurance networks of any insurer. In the United States, AIG companies are the largest underwriters of commercial and industrial insurance and AIG American General is a top-ranked life insurer. AIG's global businesses also include financial services, retirement services and asset management. AIG's financial services businesses include aircraft leasing, financial products, trading and market making. AIG's growing global consumer finance business is led in the United States by American General Finance. AIG also has one of the largest U.S. retirement services businesses through AIG SunAmerica and AIG VALIC, and is a leader in asset management for the individual and institutional markets, with specialized investment management capabilities in equities, fixed income, alternative investments and real estate. AIG's common stock is listed on the New York Stock Exchange, as well as the stock exchanges in London, Paris, Switzerland and Tokyo.


AIG, New York Andrew Silver, 212-770-3141